Rapidwash takes precautions with customer information and personal data. Rapidwash values its users and respects their privacy. Rapidwash collects information about you through the website/ app in an effort to fulfill orders for its services, improve your online experience and to communicate with you about Rapidwash’s products, services and promotions. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency, provided, however, Rapidwash may share your information under certain circumstances with businesses Rapidwash works with to help the website function as described in greater detail below. This privacy policy describes the personal information Rapidwash collects about you, why Rapidwash collects it, how Rapidwash uses it, and when Rapidwash shares it with third parties. This privacy policy also describes the choices you can make about how we collect and uses certain of that personal information and how you can change or delete your personal information.

By accessing this website, you acknowledge the website privacy policy and agree to be bound by the terms thereof and the terms of use set forth on the website. If there is anything you do not understand please email any inquiry to If at any time you do not agree to this privacy policy, please do not use this website.

This website is operated by Rapidwash cleaning solutions ("Rapidwash"), the owner of the trademark Rapidwash and other trademarks. “website” means the website located at, any subsequent URL which may replace this website, and all associated websites, URLs, pages, micro sites and mobile apps. "you/your" means you as a user of the website. “user” means all users of this website. Rapidwash offers this website, including all information, tools and services available from this website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of this website constitutes your agreement to this privacy policy.

Rapidwash reserves the right to change or update this privacy policy by posting such changes or updates to the website. Amendments to this privacy policy will be posted at this URL and will be effective when posted. You should review any such changes or updates and check the website from time to time to be sure you understand all terms and conditions, agreements and policies of the website and are in compliance with them. You can tell if the privacy policy has changed by checking the last modified date that appears at the end of this privacy policy. Your continued use of the website following the posting of any amendment, modification or change shall constitute your acceptance thereof. If we change this privacy policy in a material manner, we will let you know via email and/or a prominent notice on our website, prior to those changes taking effect.

We collect information:

· When you create an account with us or you change your account settings;

· When you place an order with us and during the order process (including for payment and order delivery);

· When you contact us directly via email, phone, post, message or via any chat function; and

· When you browse and use our sites (before and after you create an account with us).

· We also collect information from third party sites, such as advertising platforms and fraud detection provider.

1. Types of information collected

We will ask you for certain kinds of personal information to provide the services you request. This information includes:

Your account - you have the opportunity to create a personal shopping account with Rapidwash. This account allows you to shop faster and easier, and to check on order status and history. You may access your account online at any time to add, delete, or change information. In creating this account, you authorize Rapidwash to store your name, address, email address, telephone number and other personal information that you may provide such as your birth date, and gender. Each of these options is for your convenience only, and the information provided by you is not used for any purpose other than to as outlined in this privacy policy. If you ever use a public computer to visit the "my account" section of the website, Rapidwash strongly encourages you to log out at the conclusion of your session.

Email list - when you create an account with Rapidwash or otherwise visit the website, you will be added to Rapidwash email list. Your personal information will never be shared with or sold to anyone. Subscriptions to the email list can be cancelled at any time as described in the following paragraph.

Unsubscribe option- reply with the keyword/ subject line (as applicable) UNSUBSCRIBE to cancel. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the UNSUBSCRIBE keyword commands and agree that Rapidwash and its service providers will have no liability for failing to honour such requests. If you unsubscribe from one of our message programs, you may continue to receive messages from Rapidwash through any other programs you have joined until you separately unsubscribe from those programs.

Payment - you can shop at with confidence. We have partnered with a leading payment gateway, to accept credit cards and electronic check payments safely and securely for our customers. By accessing our site for payment purposes, you acknowledge that you accept our payment gateway partner’s privacy policy as well.

Calls to customer service/participation in promotions/giveaways or surveys - if you contact us by phone, we may record the call for training and service improvement purposes, and make notes in relation to your call.

If you call Rapidwash’s customer service or participate in one of Rapidwash’s promotions, giveaways or user surveys, Rapidwash may ask for additional information, such as but not limited to your age, interests or product preferences.

2. Use of your personal information

Rapidwash uses the information we collect for various purposes, including to:

· complete your purchase transactions

· provide the services you request

· to enable us to provide you with access to the relevant parts of the sites;

· keep you informed about the status of your orders

· to supply the services you have requested;

· to enable us to collect payment from you; and

· to contact you where necessary concerning our services, such as to resolve issues you may have with your order.

· identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you

· to enable our customer support team to help you with any enquiries or complaints in the most efficient way possible;

· to contact you for your views and feedback on our services and to notify you if there are any important changes or developments to the sites or our services;

· improve Rapidwash ’s product offerings, customer service, and overall shopping experience

· communicate with you by email, postal mail, telephone, text message, or other means with your consent

We also process your data where we have a justifiable reason for doing so— for example personalisation of our service, including processing data to make it easier and faster for you to place orders. We have listed these reasons below:

· to improve the effectiveness and quality of service that our customers can expect from us in the future;

· to tailor content that we or our advertising partners display to you, for example so that we can make sure you see the advertising which is most relevant to you, based on characteristics determined by us;

· to analyse your activity on the sites so that we can administer, support, improve and develop our business and for statistical and analytical purposes and to help us to prevent fraud;

· to enforce our contractual terms with you and any other agreement, and for the exercise or defence of legal claims and to protect the rights of Rapidwash, facility partners, scouts, or others (including to prevent fraud); and

· If you submit comments and feedback regarding the sites and the services, we may use such comments and feedback on the sites and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you live. You will be contacted separately in case any further detail(s) is/ are required.

· where you have given your consent or where we have a justifiable reason for doing so we will use your information to let you know about our other products and services that may be of interest to you and we may contact you to do so by email, phone or suitable means of communication.

3. Sharing information with third parties

3.1 Rapidwash does not share, sell or trade your personal information gathered online with any third parties, except with your consent, as described herein, or as outlined in promotional event details. Rapidwash does not contribute to or participate in cooperative databases, which give other companies access to such personal information.

3.2 Rapidwash may provide access to your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the website, to limit Rapidwash’s legal liability and protect Rapidwash’s rights or to protect the rights, property or safety of visitors of this website or the public.

3.3 Rapidwash may also disclose your personal information to outside companies that help Rapidwash bring you the products and services Rapidwash offers. For example, Rapidwash may work with third parties to:

(a) manage a database of customer information;

(b) assist Rapidwash in distributing e-mails;

(c) assist Rapidwash with direct marketing and data collection;

(d) provide Rapidwash data storage and analysis;

(e) provide fraud prevention;

(f) provide customer service and

(g) other services designed to assist Rapidwash in maximizing our business potential.

Rapidwash requires that these outside companies agree to keep all information shared with them confidential and secure and to only use any of your personal information to perform their obligations to Rapidwash.

3.4 certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

3.5 in addition, in the event that Rapidwash goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. By using the website, you consent to such transfer to an acquirer of or successor to our business. You will be notified via email and/or a notice on the website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Non-personally identifiable information

4.1 several of the functions on the website use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your device (computer and/ or phone)'s browser. Cookies help Rapidwash remember you when you return to the website. Cookies also hold information to personalize and enhance your experience and to gather website statistical data, such as which pages are visited, the internet provider's domain name and the addresses of the sites visited immediately before coming to and immediately after leaving the website. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets Rapidwash trace your "clickstream" activity (i.e., the paths taken by users of the website as they move from page to page) to enable Rapidwash to better serve its customers by revealing which portions of the website are the most popular. Cookies contain absolutely no personal information. You may disable cookies on your browser. Please review your browser's instructions for doing so.

4.2 Rapidwash may work with service providers that help Rapidwash track, collect, and analyze this information. Rapidwash may also use other analytical tools to evaluate site performance through the use of aggregated data, which contain no personal information.

4.3 analytical tools that Rapidwash may use on the website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the website. This information may include your computer's internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. Rapidwash may also track certain information about the identity of the web site you visited immediately before coming to the website. Rapidwash does not otherwise track any information about your use of other websites.

4.4 cookies and/or other analytical tools in Rapidwash’s emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from Rapidwash.

4.5 Rapidwash may also work with businesses that use tracking technologies to deliver advertisements on Rapidwash’s behalf across the internet. These companies may collect information about your visits to the website and your interaction with our advertising and other communications, but no personal information is shared with them.

4.6 Rapidwash may combine the information collected through cookies and other analytical tools with other information Rapidwash may have collected from you. This information may be used to improve our website, to personalize your online experience, to help Rapidwash deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes.

4.7 our website does not presently respond to do not track signals. Rapidwash does engage in online behavioral advertising on third party websites, which is sometimes referred to as “retracking” or “tracking”, and through this process information about the pages you visit on the website is used to display ads for Rapidwash products on third party websites. This information may identify your browser but does not disclose personal information.

5. Your security

5.1 Unfortunately, despite Rapidwash’s best efforts, the transmission of data over the internet cannot be guaranteed to be 100% secure. While Rapidwash will use every reasonable means to ensure the security of information you transmit through the website, Rapidwash cannot guarantee that such information will not be intercepted by third parties. Rapidwash will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

6. Links to other websites

6.1 while visiting the website, you may link to websites operated by third parties or you may have come to the website using a link found in another website. This does not mean that Rapidwash endorses these websites or the goods or services they provide. Rapidwash does not make any representations or warranties about any website that may be linked to the website. Such other websites are independent from Rapidwash, and Rapidwash has no control over, or responsibility for, their information, products or activities.

6.2 in addition, Rapidwash’s privacy practices may differ from those of these other websites. If you provide personal information at one of those websites, you are subject to the privacy policy of the operator of that website, not Rapidwash privacy policy. Please make sure you understand the other website's privacy policy before providing personal information.

6.3 by accessing the site, each user also agrees not to use Rapidwash to post or transmit any offensive, harmful, unlawful, threatening, libellous, defamatory, obscene, abusive, hateful, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate the law. Rapidwash reserves the right to take such action as it deems appropriate in cases where Rapidwash websites are used to disseminate such materials.


A common internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that Rapidwash will never send you an email requesting you to verify credit card, bank information, or any other personal information. If you ever receive an email that appears to be from Rapidwash requesting such information from you, do not respond to it, and do not click on any links appearing in the email. Instead, please forward the email to Rapidwash at, as Rapidwash will investigate instances of possible internet fraud.

8. Children and privacy

The website is not meant for children. By using this website, you represent that you are over 18 years of age, or that you are the age of majority in your state or area of residence and you have given us your consent to allow any of your minor dependents to use this website.

Rapidwash will not knowingly collect any personal information from children under the age of 13 without verified parental consent. Rapidwash will remove from its files any personal information of anyone Rapidwash discovers to be under 13 years old. Rapidwash’s online contests or giveaways are restricted to entrants who are at least 18 years old. Rapidwash is concerned about the safety of children when they use the internet, and understands that children may not understand all the provisions of Rapidwash’s privacy policy or make informed decisions about the choices that are made available to adult users of the website. Rapidwash encourages parents and guardians to spend time with their children online and to be familiar with the sites their children visit.

10. International transfers

By using the website you understand that your personal information may be transferred to countries outside of your country of residence, including the Republic of India, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

11. Disclosure for legal purposes

You hereby authorize Rapidwash to disclose any of your personal information pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law, to law enforcement or government agencies if Rapidwash believes the disclosure is necessary or appropriate. You also authorize Rapidwash to disclose information if Rapidwash believes the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put Rapidwash at risk for liability.

12. Notification procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email, written or hard copy notice, through conspicuous posting of such notice on the website, or through any suitable means of communication as determined by Rapidwash in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt-out of certain means of notification as described in this privacy policy.

13. Non-confidential information

Except for information necessary to place an order, Rapidwash does not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to Rapidwash will be considered non-confidential, and by submitting the same, you are giving Rapidwash the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, Rapidwash will not use your name unless Rapidwash is required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless Rapidwash first obtains your permission.

12. Assignment

Rapidwash may freely assign this privacy policy or any of its rights and/or obligations hereunder.

13. Governing law and forum

Rapidwash is a Gurugram (formerly Gurgaon), Haryana based corporation. This privacy policy shall be governed by the laws of India. Any disputes arising in relation hereto shall be resolved exclusively in the courts of Gurugram, Haryana and by using the website or otherwise agreeing to be bound by this privacy policy, you are consenting to exclusive jurisdiction therein.

14. Retention period

We retain personal information for as long as needed in light of the purpose(s) for which it was obtained. We will not retain your information for any longer than we think is necessary.

The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using the services); the length of time we have an ongoing relationship with you as our customer; whether there is a legal obligation to which we are subject etc.

15. Changes to our privacy policy

Any changes to our privacy policy will be posted to the sites and, where appropriate, we will notify you of the changes for example by email or push notification.

16. Contact

If you have any questions about your privacy or security at the website, if you would like to modify the personal information obtained and stored through the website, please send an email to with the subject line “Privacy Policy” and include your name and the address in the message.

This privacy policy was last updated: April 1, 2021.